Frequently Asked Questions

check_box

How long is the battery?

The battery life of the Bluetooth speaker is approximately 12 hours on a full charge. Of course, this can vary slightly depending on the volume level and usage, but you can generally expect it to last around 12 hours for continuous playback.

check_box

How does the speaker latch onto surfaces?

The Grip Echo speaker is designed with strong suction cups that allow it to securely attach to smooth, flat surfaces such as glass, tiles, or mirrors. This feature ensures stability during use, making it ideal for use in areas like bathrooms or kitchens.

check_box

When will my order be processed?

All orders are processed and shipped directly from our warehouse. During holiday seasons and sales events, please allow additional time for processing. Our team processes orders Monday through Friday, and orders are typically processed within 1–3 business days from the order date. Once processed, your order will be shipped the following business day. Please note that we do not ship on weekends.

check_box

What if I don't receive my order?

If you're experiencing any issues with your order or have not received it within the expected time frame, please don't hesitate to contact us. We're here to assist you. If your order has not arrived within 30 days after it has been shipped, you will be eligible for a full refund. Our team will work with you to ensure the best possible resolution.